Infrastructure upgrades - US-East-1
Completed
The scheduled maintenance has been completed.
Posted Sep 30, 2023 - 03:32 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 30, 2023 - 01:30 EDT
Scheduled
We want to make you aware that there will be scheduled maintenance during a window of approximately 2 hours. We will be using this time to update infrastructure components and speed up our overall service for you. During the maintenance window, Fulfil will continue to import orders and update inventory. You will also be able to ship and perform routine operations.
During this maintenance window however, please note that the platform may not be accessible for some users for 2 to 10 minutes* (within the 2 hour window). The services that may not be accessible are listed below.
To ensure uptime and stability of the platform, we are performing this upgrade on our infrastructure during the off-hours, beginning 05:30 UTC.
* 05:30 UTC
* 01:30 EST
* 00:30 CST
* 22:30 PST
* 11:00 IST
We appreciate your patience and understanding. As always, if you have questions, please reach out to our support team at help@fulfil.io.
Should someone else in your company be aware about this? Please ask them to subscribe to notifications from our status page at http://status.fulfil.io.
Posted Sep 11, 2023 - 10:01 EDT
This scheduled maintenance affected: ERP, WMS, 3PL Integrations, Inventory Planner, Search, REST API, Data Warehouse, Fulfil Sync MQ (Remote printing), Asynchronous Tasks Engine, PDF Generator, Attachments, Webhooks, Wholesale Portal (Preview), Payment Gateways (Stripe API), Shipping Carriers (UPS, FedEx, DHL Express, DHL eCommerce, USPS (Endicia), USPS (EasyPost), USPS (Shippo), USPS (Pitney Bowes), Newgistics (Pitney Bowes), First mile, Australia Post, Canada post), Support and Helpdesk (Helpdesk (Zendesk)), Other third-party services (Avalara Tax Calculation Service), and Authentication (Auth0 User Authentication, Login service and SSO).