Resolved -
This incident has been resolved.
Nov 18, 10:38 EST
Monitoring -
Cloudflare has reported a fix has been implemented for the previous network issues https://www.cloudflarestatus.com/ external integrations should begin recovering back to normal shortly. We will continue to monitor for any additional related errors.
Nov 18, 09:54 EST
Update -
We’re seeing degraded performance for this component caused by the Cloudflare outage. We’re monitoring and will update as conditions improve.
Nov 18, 08:36 EST
Update -
We’re seeing degraded performance for this component caused by the Cloudflare outage. We’re monitoring and will update as conditions improve.
Nov 18, 07:37 EST
Update -
Updating incident to Major since shopify also seems to be affected.
Stripe is only reporting "elevated error messages" but is actually down as well.
Nov 18, 07:06 EST
Identified -
Prominent cloud service cloudflare is down. https://www.cloudflarestatus.com/
This seems to have brought down a bunch of cloud services that merchants use including Shippo and 3PLs that use Cloudflare like Deposco. Our favorite AIs are also down which could have written a better message.
Nov 18, 07:02 EST