All Systems Operational
ERP ? Operational
90 days ago
100.0 % uptime
Today
WMS ? Operational
90 days ago
100.0 % uptime
Today
3PL Integrations Operational
Inventory Planner Operational
Search ? Operational
REST API ? Operational
Data Warehouse ? Operational
90 days ago
100.0 % uptime
Today
Fulfil Sync MQ (Remote printing) ? Operational
Asynchronous Tasks Engine ? Operational
PDF Generator ? Operational
Attachments Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
Wholesale Portal (Preview) ? Operational
Shipping Carriers Operational
90 days ago
100.0 % uptime
Today
UPS ? Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
USPS (Endicia) ? Operational
USPS (EasyPost) Operational
USPS (Shippo) Operational
90 days ago
100.0 % uptime
Today
USPS (Pitney Bowes) Operational
90 days ago
100.0 % uptime
Today
Newgistics (Pitney Bowes) Operational
90 days ago
100.0 % uptime
Today
First mile Operational
90 days ago
100.0 % uptime
Today
Australia Post Operational
Canada post Operational
Payment Gateways Operational
Stripe API Operational
Support and Helpdesk Operational
Helpdesk (Zendesk) Operational
Authentication Operational
Auth0 User Authentication Operational
Login service and SSO ? Operational
Other third-party services Operational
Avalara Tax Calculation Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 12, 2024

No incidents reported today.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Resolved - Our team has identified the cause of the database performance degradation and have resolved the problem. Instances should be operating as expected and we will continue monitoring.
Jun 10, 16:17 EDT
Update - We are continuing to investigate this issue.
Jun 10, 15:09 EDT
Investigating - We are currently investigating degraded performance on one of our DB clusters. Some instances may experience slower response times and intermittent connectivity issues when accessing Fulfil.

We will continue to update this page with further updates as our team has more information.

Jun 10, 14:45 EDT
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.

May 30, 2024

No incidents reported.

May 29, 2024

No incidents reported.