All Systems Operational
ERP ? Operational
90 days ago
100.0 % uptime
Today
WMS ? Operational
90 days ago
100.0 % uptime
Today
3PL Integrations Operational
Inventory Planner Operational
Search ? Operational
REST API ? Operational
Data Warehouse ? Operational
90 days ago
100.0 % uptime
Today
Fulfil Sync MQ (Remote printing) ? Operational
Asynchronous Tasks Engine ? Operational
PDF Generator ? Operational
Attachments Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
Wholesale Portal (Preview) ? Operational
Shipping Carriers Operational
90 days ago
99.99 % uptime
Today
UPS ? Operational
90 days ago
99.99 % uptime
Today
FedEx Operational
90 days ago
99.99 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
USPS (Endicia) ? Operational
USPS (EasyPost) Operational
USPS (Shippo) Operational
90 days ago
100.0 % uptime
Today
USPS (Pitney Bowes) Operational
90 days ago
100.0 % uptime
Today
Newgistics (Pitney Bowes) Operational
90 days ago
100.0 % uptime
Today
First mile Operational
90 days ago
100.0 % uptime
Today
Australia Post Operational
Canada post Operational
Payment Gateways Operational
Stripe API Operational
Support and Helpdesk Operational
Helpdesk (Zendesk) Operational
Authentication Operational
Auth0 User Authentication Operational
Login service and SSO ? Operational
Other third-party services Operational
Avalara Tax Calculation Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Infrastructure upgrades - US-East-1 Nov 2, 2024 01:30-03:30 EDT
We want to make you aware that there will be scheduled maintenance during a window of approximately 2 hours. We will be using this time to update infrastructure components and speed up our overall service for you. During the maintenance window, Fulfil will continue to import orders and update inventory. You will also be able to ship and perform routine operations.

During this maintenance window however, please note that the platform may not be accessible for some users for 2 to 10 minutes* (within the 2 hour window). The services that may not be accessible are listed below.

To ensure uptime and stability of the platform, we are performing this upgrade on our infrastructure during the off-hours, beginning 05:30 UTC.

* 05:30 UTC
* 01:30 EST
* 00:30 CST
* 22:30 PST
* 11:00 IST


We appreciate your patience and understanding. As always, if you have questions, please reach out to our support team at help@fulfil.io.

Should someone else in your company be aware about this? Please ask them to subscribe to notifications from our status page at http://status.fulfil.io.

Posted on Sep 09, 2024 - 06:33 EDT
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Resolved - The error should no longer persist if products on shipments have no weight or weight UOM set
Oct 18, 13:13 EDT
Monitoring - An update has been implemented and we are currently monitoring.
Oct 18, 10:49 EDT
Identified - We have identified the issue causing the error.
Oct 18, 10:14 EDT
Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024
Completed - The scheduled maintenance has been completed.
Oct 12, 03:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 01:30 EDT
Scheduled - We want to make you aware that there will be scheduled maintenance during a window of approximately 2 hours. We will be using this time to update infrastructure components and speed up our overall service for you. During the maintenance window, Fulfil will continue to import orders and update inventory. You will also be able to ship and perform routine operations.

During this maintenance window however, please note that the platform may not be accessible for some users for 2 to 10 minutes* (within the 2 hour window). The services that may not be accessible are listed below.

To ensure uptime and stability of the platform, we are performing this upgrade on our infrastructure during the off-hours, beginning 05:30 UTC.

* 05:30 UTC
* 01:30 EST
* 00:30 CST
* 22:30 PST
* 11:00 IST


We appreciate your patience and understanding. As always, if you have questions, please reach out to our support team at help@fulfil.io.

Should someone else in your company be aware about this? Please ask them to subscribe to notifications from our status page at http://status.fulfil.io.

Sep 9, 06:31 EDT
Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.