All Systems Operational

Uptime over the past 90 days. View historical uptime.
ERP Operational
90 days ago
100.0 % uptime
Today
WMS Operational
90 days ago
100.0 % uptime
Today
3PL Integrations Operational
Inventory Planner Operational
Search Operational
REST API Operational
Data Warehouse Operational
90 days ago
100.0 % uptime
Today
Fulfil Sync MQ (Remote printing) Operational
Asynchronous Tasks Engine Operational
PDF Generator Operational
Attachments Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
Sale Channels Operational
Shopify API Operational
Konnektive Operational
BigCommerce Operational
Wayfair Operational
Amazon Marketplace Operational
Amazon Vendor Retail Operational
Amazon Vendor Direct Operational
Magento Operational
Mirakl Seller Operational
WooCommerce Operational
DSCO Operational
Brandwise Operational
Etsy Operational
Ebay Operational
Walmart Marketplace Operational
Faire Operational
NuOrder Operational
TikTok Shop Operational
Shipping Carriers Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
USPS (Endicia) Operational
USPS (EasyPost) Operational
USPS (Shippo) Operational
90 days ago
100.0 % uptime
Today
USPS (Pitney Bowes) Operational
90 days ago
100.0 % uptime
Today
Newgistics (Pitney Bowes) Operational
90 days ago
100.0 % uptime
Today
First mile Operational
90 days ago
100.0 % uptime
Today
Australia Post Operational
Canada post Operational
Amazon Operational
Frontier Shipping Operational
Easyship Operational
Stallion Express Operational
DoorDash Operational
Shipmate Operational
First Mile Operational
Landmark Global Operational
Pitney Bowes Operational
Freight View Operational
Aramex Operational
Global-e (Shopify Managed Markets) Operational
Asendia Operational
Payment Gateways Operational
Stripe API Operational
Support and Helpdesk Operational
Helpdesk (Zendesk) Operational
Authentication Operational
Auth0 User Authentication Operational
Login service and SSO Operational
Other third-party services Operational
Avalara Tax Calculation Service Operational
Active Ants Operational
Avectous Operational
Capacity Operational
Deliverr Operational
Deposco Operational
Endless Commerce Operational
Extensiv Operational
Amazon FBA Operational
Flex Logistics Operational
Flexport Operational
IDS Operational
ILG Operational
Longtail Operational
Lynk Operational
Masonhub Operational
Mintsoft Operational
Next Operational
NRI Operational
Oceanx Operational
Omnipack Operational
Portside Operational
Pro Fulfilment Operational
Propack Operational
Quiver Operational
Rakuten Operational
Redstag Operational
Ruby Has Operational
SDR Distribution Operational
Shiphero Operational
Shipmonk Operational
Snap Operational
Stord Operational
Unis Operational
Visible Operational
Plaid API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 19, 2026

No incidents reported today.

May 18, 2026

No incidents reported.

May 17, 2026
Elevated API Errors
Resolved - This incident has been resolved.
May 17, 05:09 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 17, 04:13 EDT
Identified - The issue has been identified and a fix is being implemented.
May 17, 03:19 EDT
Update - We are continuing to investigate this issue.
May 17, 02:53 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
May 17, 02:53 EDT
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Sporadic PDF generation failures (resolved)
Resolved - Earlier today, some print templates failed to convert to PDF. Retries usually worked.

The print template system needs every asset (stylesheets, logos, barcodes) to load before it can produce a PDF. If one asset failed, the whole PDF failed.

Two things were causing assets to fail:

1. our barcode service was returning errors on some request shapes after a library upgrade.
2. and some customer logos (and other assets) hosted on AWS were intermittently unavailable.

We've fixed the barcode service. It now handles the request shapes the template renderer sends and retries once on a transient error. The AWS issue resolved on its own.

Longer term, we want the renderer to keep going when an asset fails (e.g. fall back to a placeholder). We can't change the current renderer's behavior without risking layout shifts in your existing templates, so we're building a new version alongside it. The renderer will be versioned, and you'll be able to move templates over when you're ready. We're also adding monitoring on the barcode service and on template-render success rates so we catch this faster next time.

Sorry for the disruption. If a print is still failing for you from this window, please retry. Contact support if it still doesn't work.
May 8, 07:00 EDT
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

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