Elevated API Errors

Incident Report for Fulfil.IO Inc.

Resolved

This incident has been resolved.

Posted May 17, 2026 - 05:09 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 17, 2026 - 04:13 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 17, 2026 - 03:19 EDT

Update

We are continuing to investigate this issue.

Posted May 17, 2026 - 02:53 EDT

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.

Posted May 17, 2026 - 02:53 EDT

This incident affected: ERP, WMS, 3PL Integrations, Inventory Planner, Search, REST API, Fulfil Sync MQ (Remote printing), Asynchronous Tasks Engine, PDF Generator, Attachments, Webhooks and Support and Helpdesk (Helpdesk (Zendesk)).