Degraded performance for ERP and WMS affecting certain workspaces

Incident Report for Fulfil.IO Inc.

Resolved

The incident has been resolved. We've continued to monitor through this period from the last update and see no further impact. A subset of workspaces experienced 404 errors when accessing the ERP and calling the API. The underlying issue was identified and our team is currently conducting an internal review to determine the full root cause.
Posted Sep 11, 2026 - 15:37 EDT

Monitoring

We are seeing workspace performance is recovering. The specific workspaces reporting 404 errors should now be operational as expected. We are continuing to monitor these workspaces remain stable.
Posted Sep 11, 2026 - 12:23 EDT

Update

We are continuing to investigate this issue.
Posted Sep 11, 2026 - 12:00 EDT

Investigating

We are currently seeing errors being reported for certain workspaces affecting connectivity. We are currently investigating the issue and will follow up with further updates shortly.
Posted Sep 11, 2026 - 11:59 EDT
This incident affected: ERP and WMS.